Old Navy's Response

The following email is Old Navy's response to my email (see last post). Yeahhhhh, they're not going to do anything...

Dear Marty,

Thank you for your e-mail. We regret to hear of the recent store
experience you have had regarding the condition of the store. Please
know that your feedback has been documented and forwarded to the
appropriate department in order to ensure a positive store experience
for all of our customers.

If for any reason you feel that you would like to speak with one of our
representatives regarding this issue, please contact Old Navy Customer
Relations at 1-800-OLD-NAVY, option 4, option 1, and then option 2. We
are available Monday through Friday from 9:00 a.m. to 9:00 p.m., Eastern
Time.

Thank you again for writing.

Sincerely,

Erika
Customer Service Consultant